Grievance Redressal
If you have any concerns, please contact our customer helpline, and we will work towards resolving them. If your complaint remains unresolved, you may escalate it to our Grievance Redressal Officer.
- Working Hours
- 9:00 AM to 6:00 PM
Grievance Escalation Levels
Level 1
The customer helpline
- Phone
- 1800 410 5988
- info@shriramcredit.in
Level 2 - Grievance Redressal Officer
If unresolved or unsatisfactory, escalate to the Grievance Redressal Officer: Grievance Officer, Shriram Credit Company Limited.
Complaints will be acknowledged and addressed in accordance within the timelines prescribed by RBI and other Applicable Law.
Grievance Redressal Policy
How a complaint is received, recorded, escalated and closed.
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